Executive Summary
ChatBoB is an AI-powered customer service automation platform specifically designed for e-commerce businesses.
Our solution increases sales by 15-30% through intelligent product recommendations, 24/7 automated support, and personalized customer interactions.
Key Benefits: Reduce support costs by 60%, increase conversion rates by 25%, improve customer satisfaction scores by 40%,
and automate 85% of routine customer queries. Average ROI achieved within 3-4 months.
How ChatBoB Transforms Your E-commerce Business
BOBBI (our AI agent) automates dynamic UI and personalized product recommendations, bringing real intelligence to every customer interaction.
This results in higher conversions, increased average order values, and lasting customer loyalty.
Core Features
- 24/7 Automated Support: Never miss a customer inquiry, even outside business hours
- AI Product Recommendations: Intelligent suggestions based on browsing history and preferences
- Multi-language Support: Communicate with customers in their native language
- Order Tracking Integration: Real-time updates on order status and delivery
- Cart Abandonment Recovery: Automated follow-ups to recover lost sales
- Advanced Analytics Dashboard: Track performance metrics and customer insights
Pricing Plans - Transparent & Scalable
Choose the plan that fits your business size and needs. All plans include implementation support, bot training, and ongoing maintenance.
SMALL Plan - €2,500/setup
Perfect for small e-commerce stores with up to 1,000 monthly conversations
- ✓ Basic bot training on your product catalog
- ✓ Email support (24-hour response time)
- ✓ Basic analytics dashboard
- ✓ Integration with major e-commerce platforms
- ✓ Multi-channel support (web, Facebook, Instagram)
- ✓ Standard response templates
Best for: Businesses with €50K-200K annual revenue
MOST POPULAR
GROWTH Plan - €4,500/setup
Ideal for growing businesses with up to 5,000 monthly conversations
- ✓ Advanced bot training with custom intents
- ✓ Priority support (4-hour response time)
- ✓ Advanced analytics with AI insights
- ✓ Custom workflow automation
- ✓ A/B testing capabilities
- ✓ CRM integration (Salesforce, HubSpot)
- ✓ Dedicated account manager
- ✓ Monthly performance reviews
Best for: Businesses with €200K-1M annual revenue
PRO Plan - €9,000/setup
Enterprise solution for high-volume businesses (10,000+ monthly conversations)
- ✓ Custom bot training with advanced ML models
- ✓ 24/7 phone and chat support
- ✓ Custom analytics and reporting dashboards
- ✓ White-label options available
- ✓ Advanced API access
- ✓ Custom integrations
- ✓ Dedicated success team
- ✓ SLA guarantees (99.9% uptime)
- ✓ Quarterly business reviews
Best for: Businesses with €1M+ annual revenue
Note: All plans include one-time setup fee plus monthly subscription starting from €99/month for SMALL, €299/month for GROWTH, and custom pricing for PRO.
14-day free trial available for all plans.
Why Choose ChatBoB?
- Proven Results: 15-30% average sales increase within 3 months
- Fast Implementation: Go live in 2-4 weeks with full support
- Industry Expertise: Built specifically for e-commerce by e-commerce experts
- Continuous Learning: AI improves with every customer interaction
- Data Security: GDPR compliant with enterprise-grade security
- Scalability: Handles seasonal spikes without additional infrastructure
Frequently Asked Questions
Q: How long does implementation take?
A: Typically 2-4 weeks from contract signing to go-live, including bot training, platform integration, and testing phase.
Q: What e-commerce platforms do you support?
A: Shopify, WooCommerce, Magento, BigCommerce, PrestaShop, and custom platforms via API integration.
Q: Can I customize the chatbot's personality and responses?
A: Yes, all plans include customization of tone, personality, and response templates to match your brand voice.
Q: What languages are supported?
A: We support 50+ languages with native-level understanding, including English, Spanish, German, French, Italian, Portuguese, and more.
About ChatBoB
Founded in 2023 by e-commerce and AI experts, ChatBoB is headquartered in Helsinki, Finland, with team members across Europe.
We're on a mission to make advanced AI customer service accessible to businesses of all sizes.
Contact: support@chatbob.fi
Location: Helsinki, Finland
Company: ChatBoB Oy (Business ID: FI12345678)
Ready to Transform Your Customer Service?
Join 500+ e-commerce businesses already using ChatBoB to increase sales and customer satisfaction.
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